Typical customer service questions
Technical Support Representative Interview Questions
1,756 technical support representative interview questions shared by candidates
What is a URL?
Was there anything you didn't like about your previous employer?
Tell me about yourself. Speak about the topic by own choice.
How do you connect three computers using cables in a network without a modem...?
Why are you interested in this role?
The hiring process follows steps: First submit resume/covering Second: you will be required to do an online test that involves simeulated call centre calls, basic psychological multiple choices and a basic IQ tupe test Third: call from HR, basic experience, why do u want to work at Rogers. Fourth: Face to face. Questions: how have u dealt with difficult customers. How did you meet customers ecpectstions. What ways (ex hdmi) do you hook up a cable box to a television? How do you diagnose a non-functioning internet connection. Actially...pretty impressed with the final intetview. It was professsional and comprehensive.
What do you find the most challenging about customer service?
Describe good customer service
What program do you use to Send messages to other users, computers, or messaging names on the network.
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