Dealing with angry customers, important to know what company policy is on concessions.
Technical Support Representative Interview Questions
1,756 technical support representative interview questions shared by candidates
What's the best way to restart your computer (without specifying the OS).
Performed a small example of a conversation with a customer in English. Discussed overall motivation. Discussed previous experience and future plans.
How would you handle an angry customer?
Hardest questions were the role-play ones
do you do drugs?
What can I offer for this company?
How would you deal with a case that a colleague had missed a vital element and the customer was upset?
What super power I wish I could have
Tell me about yourself ?
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