Explain a time that you had to deal with an upset customer.
Technical Support Representative Interview Questions
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What do you know about Barracuda?
What's the difference between pop3 and SMTP
My school didn't focus too much on LDAP, so when they asked about LDAP I bombed those questions.
If you understand Linux and Networking, you will be just fine
What is the position you hold at your current company?
Was there a time where you had a disappoint customer?
Name a time when you had to meet a goal?
Technical portion From what I can remember the guy who asked me the questions are what follows: -What are the HTTP error codes? -What is a callback and what is it in relation to API? -HTTP methods -What's a webhook? -Asked a few terminal command questions (what's grep, ls)
What do your former co-workers and friend have to say about you?
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