Technical interests
Technical Support Representative Interview Questions
1,756 technical support representative interview questions shared by candidates
Is the customer always right?
Basic questions on how you would handle certain situations. I was also asked some questions about how would I troubleshoot 2 lamps and to recall some info that was given to me by memory.
They asked about where do I see myself in 3-5yrs.
What experience have you had in customer support that you handled well?
If you have an app that is not working on your phone, what is the first thing you might do to try and fix it?
How did you like your stay on the American high school in USA. Why are your parents not diplomats anymore. What happened in previous jobs.
Describe a time you helped an upset customer?
What made you decide to work for HSBC?
Describe a time when you had to help a distraught customer.
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