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Technical Support Engineer Interview Questions

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9,808 technical support engineer interview questions shared by candidates

Q1. Troubleshoot weak internet connection issue in a laptop. Q2. How to handle angry cx? Q3. Troubleshoot display issue with a system Q4. Application not running Most of them were role played and were followed up with addtional cross questions
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Technical Support Engineer

Interviewed at Dell Technologies

3.7★
Feb 14, 2023

Q1. Troubleshoot weak internet connection issue in a laptop. Q2. How to handle angry cx? Q3. Troubleshoot display issue with a system Q4. Application not running Most of them were role played and were followed up with addtional cross questions

What is compute networks Protocols in cn Osi model and explain explanation of every layer What is os? Why is os important? Different Types of networks ? What is vpn ? Difference between hardware and software What is intel core ?
avatar

Associate Technical Support Engineer

Interviewed at DXC Technology

3.4★
Nov 14, 2023

What is compute networks Protocols in cn Osi model and explain explanation of every layer What is os? Why is os important? Different Types of networks ? What is vpn ? Difference between hardware and software What is intel core ?

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