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Technical Support Engineer Interview Questions

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24,045 technical support engineer interview questions shared by candidates

There were 3 rounds in total: First round was of audio call where the interviewer would ask questions like : 1. tell me about yourself 2. what were the responsibilities in your last job 3. how did you overcome the mistakes you did in your last job 4. if you are willing to relocate. 2nd round was of technical round audio call where the questions will be asked based on osi model and nothing else. 3rd round will be a video call interview over ring central where all the basic questions on networking concepts will be asked, like what is DNS, DHCP, difference between TCP and UDP, what is a router, what is a switch and hub
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Technical Support Engineer

Interviewed at SonicWall

3.8★
Mar 31, 2023

There were 3 rounds in total: First round was of audio call where the interviewer would ask questions like : 1. tell me about yourself 2. what were the responsibilities in your last job 3. how did you overcome the mistakes you did in your last job 4. if you are willing to relocate. 2nd round was of technical round audio call where the questions will be asked based on osi model and nothing else. 3rd round will be a video call interview over ring central where all the basic questions on networking concepts will be asked, like what is DNS, DHCP, difference between TCP and UDP, what is a router, what is a switch and hub

There are two empty bowls in a room. You have 50 white balls and 50 black balls. After you place the balls in the bowls, a random ball will be picked from a random bowl. Distribute the balls (all of them) into the bowls to maximize the chance of picking a white ball.
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Technical Support Engineer

Interviewed at Sprinklr

3.5★
Sep 17, 2022

There are two empty bowls in a room. You have 50 white balls and 50 black balls. After you place the balls in the bowls, a random ball will be picked from a random bowl. Distribute the balls (all of them) into the bowls to maximize the chance of picking a white ball.

1) 100 wine bottles, where one is poisoned. We have 7 rats and must figure out which is the poisoned bottle. 2) 25 horses and 5 race tracks, we must find the 5 fastest horses in the least number of races. 3) 10 pills bottles, each pill weighing 1gm, but one bottle has pills on 1.1gm, find the odd bottle.
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Technical Support Engineer

Interviewed at Sprinklr

3.5★
Apr 5, 2022

1) 100 wine bottles, where one is poisoned. We have 7 rats and must figure out which is the poisoned bottle. 2) 25 horses and 5 race tracks, we must find the 5 fastest horses in the least number of races. 3) 10 pills bottles, each pill weighing 1gm, but one bottle has pills on 1.1gm, find the odd bottle.

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