Background of my experience and knowledge of the company
Technical Support Engineer Interview Questions
24,046 technical support engineer interview questions shared by candidates
The questions were of a variety of things, including OS and troubleshooting questions.
They wanted to learn about my experience in various fields, from programming to database design to troubleshooting. It was less about the direct knowledge, and more that I knew how to find solutions if I didn't know the answers.
What do I know about Land+Gyr and if I have any Devices support experience
What is ITIL process and describe this with an example
How would you diagnose the following error? Error - 'Connection refused'
How will you handle an angry customer?
Questions regarding my previous roles, an introduction fro myself and some questions regarding the service they provide using their product.
Describe difficult cases or customers I had worked before? What would be my plan if I didn't get this job? Had I created a free account in Cloudflare for testing? What Cloudflare product I liked the most? And, the technical questions were more on DNS, HTTP protocol, SSL, Caching, etc.
sys admin
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