there were three personal interviews. nothing was difficult. how much salary do u accept was one question
Technical Support Associate Interview Questions
638 technical support associate interview questions shared by candidates
What do you know about the Advisory Board Company? Describe the process of software testing in your former company What kind of software did you support there? How do you handle a difficult customer?
How did you hear of alfresco?
Self introduction
Collections- ArrayList , its real time implementation, the interface it implements and the class it extends
About some queries.like how will you handle the customer problems
tell me something about you. why tech support? why didn't you got job yet? In which company you tried before this and what happened explain tell me about your best friend.
1.Tell me a recent mistake you've made and how did you over come this.
Role play as it includes upselling.
They asked me to name some key networking components.
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