Some scenario based questions.
Technical Support Analyst L1 Interview Questions
736 technical support analyst l1 interview questions shared by candidates
How would you treat a customer?
Group discussion topic was online shopping.
1 what is MAC address? 2 TCP/IP 3 OSI model
They asked about education.
GD Topic : Social Media
tell me about yourself
What are your plans to solve issues that you will face?
DHCP, OSI, TCP, Ports, DDOS, Ransomeware attack, P1 Incident troubleshooting, Event IDs, Roles in MDE, KQL queries, Scenrio based questions.
How do we manage an angry customer as well as an important business client both at the same time and whom should be given importance without losing both?
Viewing 251 - 260 interview questions
See Interview Questions for Similar Jobs
Technical Support Analyst L2Senior Technical Support AnalystTechnical Support AnalystSystem Support AnalystTechnical Support Analyst IvTechnical Support Analyst IiiIt Technical Support AnalystDesktop Support AnalystInformation Technology Support SpecialistIt Support AnalystTechnical Support Analyst IiTechnology Solutions ProfessionalHelpdesk Support AnalystInformaticsAssociate Systems AdministratorInformation Technology SpecialistDesktop EngineerTech Support Analyst