Asked about managing relationships with accounts, use of data, navigating challenges, etc.
Technical Support Account Manager Interview Questions
21 technical support account manager interview questions shared by candidates
This is a customer facing technical role so I would prepare for both client service and technical questions. I signed an NDA so I do not want to give out too much info.
How would you handle a difficult customer Tell me about a time you did something that wasn't your job?
Would you be willing to work 24/7?
Casual questions only
She started by asking me basic questions like why am I looking for a new job, what prompted me to apply here, and what do I know about the company. She then asked technical questions such as protocols for DNS, HTTPS, how do you see what ports are open, modifying file in linux, etc.
Storage basics
How have you dealt with a Service Improvement situation before?
Tell me about a time where you came across a challenge and what you did to address it?
No interview questions to post that would help anyone.
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