Do you have purple hair?
Technical Service Specialist Interview Questions
132 technical service specialist interview questions shared by candidates
Ich wurde gefragt, ob ich ITIL-Kenntnisse und eventuell eine Zertifizierung habe?
Just asked me about availability and if I had a car and if I’ve worked customer service before
- Asked about Linux - Technical investigation on issues - How will you handle P1 ticket? - What is SLA? - Difference between priority & severity? - SQL - Asked current work role - investigation on issues.
Any issues with a manager in the past
How would you deal with customers that are coming up to you while you’re fixing the problem in the store?
Name a time you had to deal with a difficult customer and how you resolved it.
how to check server performance
All of the questions were real time based such as, tell me about a time when you...
Basic get to know you type. But there is a basic script, web coding and create guides or maybe others that they want to exploit question papers. You passed doesn't mean they will hire you.
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