If i had an previous experience working in AV.
Technical Service Representative Interview Questions
261 technical service representative interview questions shared by candidates
Provide an example in which you were able to make an upset customer happy.
Why do you want to work for Shaw?
Give an example of how pitched an idea to your manager on changing a process already in place at the company.
Describe a situation where you told the customer the wrong thing, and what was the outcome?
Tell me about a time when you made a wrong decision at work. What was the result of that decision? What did you do to rectify/ learn from the mistake?
Nothing, very general questions about myself and what the company was about. I didn't like about the lack of communication between me and the recruiters. I talked to 2 recruiters which didn't respond to emails in a timely manner. The official interview took 2 weeks to be made.
What was your experience working with customer service in the past?
What interests you about this role?
Tell me a little bit about yourself:
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