How soon could I start?
Support Representatives Work At Home Interview Questions
711 support representatives work at home interview questions shared by candidates
Have you worked from home
How would you deescalate a bad situation?
Customer Service Mock Customer Calls with Pat & Manuel. Same one used by many other work from home companies.
Do you have the right equipment to work from home for Concentrix?
What would you do if you didn't have internet access?
they asked about a particular time when a customer was dissatisfied and how I handled the situation
1) tell me a time where there was misinformation given to the customer and how you handled it? 2) Tell me a time where the customer was upset and how you handled it? 3) What makes you the best fit for this position?
Do you hve a traditional POTS line for phone calls, not a VOIP or bundled package.
Básicamente te preguntan, en donde vives, qué nivel tienes de inglés, te hacen unas preguntas en inglés y ahí te dicen si quedas o no.
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