Tell me a time when you were able to deescalate a customer who was upset?
Support Representative Interview Questions
5,773 support representative interview questions shared by candidates
What’s your experience with setting up routers, WiFi, etc?
What skills make you suited for this position?
Have you had any type of customer service experience?
Tell me about yourself ?
Where do you see yourself in 5 years?
Where do you see your self in 5 years? Give an Example of where you went above and beyond for a caller.
What steps would you take if your wifi didn't work?
Direct them on how to do something (anything)
if its either people or Tech?
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