How would you describe a web browser to a customer?
Support Representative Interview Questions
5,775 support representative interview questions shared by candidates
What experience can you bring to the company?
Asked what you liked about Purchasing, what you liked in a manager, a time when you didn't complete a project on time and what you learned from it.
What do you think makes you the right choice for this position?
Tell me a time where you had to save a customer that was threatened to leave because of what a previous agent told them..
what is your favorite part about working
Tell about a time you had a difficult customer and what you did
Tell me your hobbies
Didn't ask questions as much as explained what it was they did. Quickly learned that the position was NOT AT ALL as advertised and was in fact for door-to-door fundraising campaigns. Nothing at all wrong with that, but advertise the role accordingly. Door-to-door fundraising DOES NOT share the same responsibilities as those associated with a Client Support Representative role. Luckily I found others voicing similar concerns on Glassdoor when researching the company, and therefore was mentally prepared to be told it was, in fact, a door-to-door role.
Behavioral type questions, name a time when you did what and be specific
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