It was a joke. Hiring manager had a hardon for A+ cert and they asked me what to do if a mouse/keyboard disconnected or someone can't connect to their wireless network.
Support Representative Interview Questions
5,773 support representative interview questions shared by candidates
Name a time when you were given ownership of a project and how you handled it.
Typical questions (e.g. explain your current role, why TalkDesk, why do you want to leave current company, etc); nothing out of the ordinary, and pretty bland, actually. I had better questions to ask interviewer
What accomplishment are you most proud of in your career / previous jobs?
Are you willing to drive an hour and fifteen minutes to get to work.
You like archery or guns?
Describe your troubleshooting experience
The questions were situation based!
If a customer had an issue viewing content on their website, how would you go about diagnosing the problem?
Why would you be a good fit for the company?
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