On April 10, 2018 @ 2:00 pm ( 2 hour ) Please don’t be like me, don’t get too comfortable to the point where you are answering questions like the interviewers are your friends. I had prepared for the interview, I even know Ecobee’s product, prices, and printed out, HVAC Terminology, as well as troubleshooting topics. What I prepared wasn’t presented and I only have myself to blame. Please prepare by demonstrating the STAR format. S= Situation T= Task A= Action R= Result I focused on my sample questions and was hit with questions specific to my resume , my sample questions was related to my resume too but just different questions.
Support Representative Interview Questions
5,773 support representative interview questions shared by candidates
What are your strengths and weaknesses?
Do you have change for 5$ ? I kid you not i was asked this during the interview.
Tell me something about you.
When was a difficult time you had with a customer, and how did you solve it?
Why do you want to work for Shopify
What do you know about the company?
Tell me about a time you took ownership of a mistake at work
walk me through a problem you have solved.
How would you upsell me something?
Viewing 441 - 450 interview questions
See Interview Questions for Similar Jobs
Sales Support RepresentativeSenior Customer Service RepresentativeCustomer Support RepresentativeCustomer Service Support RepresentativeHelp Desk RepresentativeSenior Customer Service AssociateService RepresentativeInside Sales Senior Customer Service RepresentativeSenior Customer Service SpecialistTechnical Support RepresentativeClient Support RepresentativeRetail Customer Support RepCustomer Services RepresentativeOperations Support RepresentativeTechnical Support Inside Sales Product SpecialistInside Sales And Customer Service SupportField Technical Support RepresentativePart Time Sales Support Representative