If you could build a team, what positive traits/skills would you want in your team and which negative traits/skills would you want to avoid?
Support Representative Interview Questions
5,776 support representative interview questions shared by candidates
Tell us about a time you handled a difficult customer.
What can you tell me about your background?
Tell me about a time you overcame a difficult challenge
What troubleshooting steps would you use?
Mix of professional background and behavioral questions.
How did uh deal with angry customer? and some situational and behavioural questions
Previous job experience
Describe a time when the customer was frustrated and how you dealt with them
Describe how you would handle angry cx
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