Just cover past experience. No real "questions" were asked.
Support Representative Interview Questions
5,777 support representative interview questions shared by candidates
Only question i really remember that was awkward was they were trying to figure out my age. I am black and do not look 50 but they were trying to gauge how old I was, thank god i look younger than my age or I'm pretty sure I wouldn't have been hired. I have to keep my age a secret at work for fear of termination.
How do you ping google.com? (Seriously, this was probably the most "difficult" question.)
Please describe your experience working in a fast phase environment?
Question at the 2nd interview: tell us about yourself
they asked about a particular time when a customer was dissatisfied and how I handled the situation
Describe the boot process in windows?
How would you be an asset to AT&T?
What is your expected salary?
I see that you have 8 months experience working in BPO industry? Please tell me about it.
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