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Support Representative Interview Questions
5,777 support representative interview questions shared by candidates
2 interviewers asked customer service scenarios, what would you do if a customer wanted you to do something against company policy
Are you willing to work nights?
Do you understand this is a sales position- not actual tech support?
Tell me about a time you had to sway someone's opinion to match your own?
What did you do when you needed to call out of work unexpectedly?
They asked us if we had anything coming up that would stop them from scheduling the final interview and if so let them know and they would set it for a later time.
There wasn't any particular question that was difficult.
Customer support experience more than 3 years
It was divided between some logical thoughts questions and general questions about routine tasks
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