They wanted more detail about my most recent contracted position and why I left.
Support Manager Interview Questions
2,641 support manager interview questions shared by candidates
Behavioral questions related to the management of projects, people, and escalations.
Are you familiar with the tool?
Q. Tell me about yourself.
Can you tell me how you went from a specialist role to a Head of CX role?
What philosophy would you bring as a manager to the team
Auf welches Ihrer letzten beruflichen Projekte waren Sie besondern stolz?
1. Were you involved in extra projects/activities/stretch assignments? 2. Provide an example of a difficult situation you faced with a customer and how did you manage it. 3. Why do you want to change your current role? 4. What did you like the most/least at your previous job?
I was repeatedly asked technical questions despite the job not requiring me to be technical. The managers clearly doubted my ability to do the job solely because I was not technical, despite having experience in managing technical staff before. Had I known they really wanted an engineer, I would not have wasted 5 hours of my time.
standard mix of competance and behaviour scenarios.
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