They asked several situational questions such as describe a situation where you used good judgement to solve a problem.
Support Manager Interview Questions
2,641 support manager interview questions shared by candidates
Most of the interviews were conversations around my experience and approach. The toughest interview was the 30 min panel presentation.
Regular questions related to experience and former jobs, although the session was more oriented trying to find a direct answer to incorporate in their strategy than explore candidate's skills and potential.
There were several questions regarding possible scenarios involving customers, like what I would do if I have the need to establish two or more critical incident bridges at the same time.
What do you want to get out of this job?
You have only been at your job 4 months.. why are trying to leave so soon?
Provide and example of how you promoted using department resources wisely.
What is your management style
What are your passion points and what are some things you dislike?
What would you do to build a world class support organization?
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