Self intro, work experience
Support Interview Questions
97,988 support interview questions shared by candidates
You own a company. How do you determine the portion of your budget to devote to customer service?
Tell us which type of management style you respond to best
Did not get an interview after I submitted the assessment for IE7 and Outlook 2007. Most techs don't even use IE, much less one that is 9 years old. Outlook has changed a lot in 9 years.
no real questions, just a basic discussion, with a promise to get back to me with a yes/no in 2 weeks. One month later still no response even after calling HR. Also, the original HR person apparently had quit and new person was not versed on the open position.
They asked about many abreviations related to network that I had studied many years ago, so I didn't remember them all, some other questions were about new technologies and behaviour.
Can you tell me about a time when a customer was unsatified and how did you manage ?
Why do you think documentation is important when working with clients?
How do you deal with work pressure?
Name few unix file system
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