Support Interview Questions

Technical Support Engineer

Interviewed at Fortinet

3.8★

May 27, 2020

1. What is STP? 3. OSI Layers and different protocols at each layer 3 4. What is DHCP? 6. Examples of UDP and TCP? 7. ARP Resolution 8. What is STP and different stages across STP/Root Bridge election/Rootport/Desginated ports? 10. POP3 v SMTP 11. IPSec (Tunnel/Transport/AH/ESP/Aggressive/Quick/) 12. What is a process 13. What is VOIP and advanatages 14. What is a ransomware 15. What is stateful/Stateless FW 16. DNS/DHCP 17. OSPF purpose and different types of routers in OSPF 18. Basic BGP questions 19. Some questions on Wireshark 20. IPS/IDS 21. What is an OS? So basically everything in CCNA, some deep dive and some basic.

IT Support Tech

Interviewed at Cook Medical Inc

3.5★

Oct 8, 2012

What is an abstract class?

Product Support Representative

Interviewed at Nextech Systems

3.7★

Apr 14, 2017

Why should we hire you over another candidate?

Customer Support

Interviewed at Academy Sports + Outdoors

3.3★

Jul 3, 2014

Was ask why I wanted to work for the company and they wanted an honest answer even if it was just for the money.

Customer Support Engineer

Interviewed at Intercom

3.9★

Apr 3, 2017

API Challenge using Python.

Enterprise Support

Interviewed at ZS Associates

3.5★

May 12, 2012

Why I used hire you ?

Field Support Associate

Interviewed at Maxim Healthcare

3.3★

Jan 27, 2017

Tell me about yourself, strengths/weaknesses, are you able to handle different styles of management

Technical Support Specialist

Interviewed at Comcast

3.8★

Jun 21, 2012

What does a 192.x.x.x Ip address mean?

Product Support

Interviewed at Turnitin

4.1★

Apr 19, 2017

Please describe a hard customer service situation.

Promotion Events Support

Interviewed at iHeartMedia

2.9★

Feb 2, 2022

Who is your favorite artist at the moment?