I was stood up for the phone screens so there were no questions. This was very discouraging.
Support Interview Questions
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Introduction
What have you done to prepare for this interview?
What do you understand by a computer Network
I was asked to relate all my answers based on my actual experience identifying the Action, Solution and Outcome.. The difficult part is to answer a subjective question from your actual experience which Administration/Executive assistance from my side and relating it to the question being asked which are mostly relating to Sales. It's not easy to connect to such, so it took me awhile to organize my thoughts before answering...but during the course of interview, i was interrupted many times by the interviewer, that i need to answer faster and that i need to be brief in my answers. The fact remains, it's not easy to connect administration experience to sales experience with consideration to it's actions, solution and outcome.
Why do I want the job? Some skill questions about tech support.
How do you deal with tough customers?
what is the part of the computer that controls all components
The most difficult question and unexpected question was If I could be trusted with a secret. Of course I am trustworthy.
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