"What is it, exactly, that you do every day?"
Support Engineer Interview Questions
21,820 support engineer interview questions shared by candidates
Why do you think, after being a customer support manager, you can go back to being a customer support engineer and not be both bored and annoyed?
what is Bsod
Q) What is operating system ? Q) how many types of OS? Q)versions of OS? and etc.
Scenario questions (how to troubleshoot if the 3 users are having the same access and one of them can’t see anything)
Person A is experiencing X symptoms with Y system. How would you go about troubleshooting the source of the problem?
Describe a major project you have worked on, and the technical difficulties you had to overcome - be as detailed as possible.
mostly technical and related to what you experienced with
Are you comfortable with night shift?
Talk about a time you dealt with a difficult customer. How did you handle it? What has been your biggest accomplishment? What steps did you take to get there?
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