1. How do you rollback patch updates for 100 users? 2. A employee working from home is connected to Wifi but cannot access internet - Explain troubleshooting steps (in this he expects you to give a one particular step that will work ) 3. A employee can see all meeting schedules in outlook but one scheduled meeting is not getting reflected (explain the steps) 4. User in video conference room trying to mirror his screen but facing issues (explain troubleshooting steps) 5. there were many more scenario based questions
Support Desktop Interview Questions
2,409 support desktop interview questions shared by candidates
For Non-Tech Background Brief about yourself? Why do you want to join IT industry? After this they asked to leave the meeting cause they don't want to give chance to any non-tech candidate. (only applicable for CCU Wipro HR)
What was one difficult situation you were in at a past job and would you now handle it differently.
Tell me about Active directory
How would someone describe you in three words?
How would you describe yourself in three words?
tell me about your job
What's skills make you suited for the role.
Troubleshooting questions about laptop and computers
General questions anyone with experience could answer. NFCU ghosted me after the interview.
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