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Support Associate Interview Questions

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4,754 support associate interview questions shared by candidates

CCNA questions. Behavioural questions. linux, What are problems you found with AWS? Can you explain the DNS system? How to deal with an angry customer Have trained any of you fellow students or coworkers any time? What is most difficult course you have taken so far? How did you managed with it? 1. common ports 2. active directory 3. IPsec 4. DHCP 5. DNS HTTP codes 404, 403, 200 How DNS work How DHCP work Network troubleshooting commands 1. Difference between DNS and IP? 2. Private IP vs Public IP? 3. Cloud v Vitualization 4. How to handle problems like CPU is 100% occupied or the computer is slow what are the possible problems? what is difference between TCP and UDP. give a application example for each.
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Client Support Associate

Interviewed at Amazon

3.5★
Jan 10, 2016

CCNA questions. Behavioural questions. linux, What are problems you found with AWS? Can you explain the DNS system? How to deal with an angry customer Have trained any of you fellow students or coworkers any time? What is most difficult course you have taken so far? How did you managed with it? 1. common ports 2. active directory 3. IPsec 4. DHCP 5. DNS HTTP codes 404, 403, 200 How DNS work How DHCP work Network troubleshooting commands 1. Difference between DNS and IP? 2. Private IP vs Public IP? 3. Cloud v Vitualization 4. How to handle problems like CPU is 100% occupied or the computer is slow what are the possible problems? what is difference between TCP and UDP. give a application example for each.

Can't speak about detailed content since under an NDA, but a mix of technical and soft-skills based questions, focusing on the type of expertise you listed in your CV; i.e. if you state development, you'll get programming-based questions, and if you list networking, you'll get fairly indepth networking type questions. You'll need to provide past project, technical and non-technical experience as well.
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Graduate Cloud Support Associate

Interviewed at Amazon

3.5★
Oct 15, 2016

Can't speak about detailed content since under an NDA, but a mix of technical and soft-skills based questions, focusing on the type of expertise you listed in your CV; i.e. if you state development, you'll get programming-based questions, and if you list networking, you'll get fairly indepth networking type questions. You'll need to provide past project, technical and non-technical experience as well.

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