what is engaged service ?
Support Associate Interview Questions
4,754 support associate interview questions shared by candidates
how are you in fast pace environments ?
Name a time when you had to deal with a difficult customer.
How would you handle a situation dealing with an upset customer? Have you ever worked retail? Why Nordstrom? Do you have any questions?
What was one goal you set for yourself recently and how did you accomplish it?
Tell me a time where you gave good customer service
how do you handle a difficult customer?
nothing hard - just looking for your experience with retail or willingness to learn
Tell me about a time when you had a difficult customer. How did you resolve it?
Why do you want to work for Nordstrom?
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