A client contacts you about their website being down. What is the first thing to check?
Support Associate Interview Questions
4,757 support associate interview questions shared by candidates
Describe a time you received feedback from a manager and what did you do about it and what did you learn?
What is DNS in-depth? Describe the process step by step.
What happens when you type Amazon.com into your browser? (They asked me to go in-depth into the protocols)
Know the meanings of IP addresses. They asked about the addresses of 0, 255, and 124 but there could be more.
How do you troubleshoot a slow website?
1. What happens when you type amazon.com in the browser? ( was asked two times by different interviewers) 2. Phone interview was pleasant and the questions were troubleshooting issues 3. Database administration interview was tough for me. though the questions were simple i was not prepared for a DBA questionnaire. 4. Behavioral questions are pretty straight forward and the interviewers would like to know the experience of you in situations like challenging project/task. be prepared to what you have to answer. 5. Dont leave out to revise on the simple points such as common ports, DBA questions etc. 6. What and how the load value is calculated which is displayed when you give the command "uptime"?
general HR questions
Tell me about yourself
how to troubleshoot a slow computer, past project i am proud about, how to deal with a data loss complain from a client,
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