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Support Associate Interview Questions
4,759 support associate interview questions shared by candidates
What's your favourite local store?
- What is a goal you have set in the past that you have not yet achieved? - Tell me about a time you handled a stressful situation and what was the outcome.
Why do you want the job?
Tell me about the time when you had to make a difficult decision and how did you do it.
I don't remember specifics, but there was a questions essentially asking which is more important: the customer or keeping the store in order. I mentioned something about balancing and multitasking, and another interviewer said customer is more important.
None. It was a very standard retail interview
How would you handle a difficult customer? Describe a similar situation from your past and how you handled it.
Can you tell me a little about yourself? How did you hear about the position? Why do you want this job? What do you consider to be your biggest strengths and weaknesses? Do you have sales experience?
How would you troubleshoot a client that is unable to access a site?
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