A Scenario based question ?
Support Associate Interview Questions
4,759 support associate interview questions shared by candidates
When was the time you received a critical feedback and tell us what you did about it?
How will you react to an angry seller
Can you explain the OSI model?
A time where something did not go to plan
Technical + non technical (BQ based on leadership principle ). You should create at least 8-10 stories based on leadership principle using STAR technique.
When you are unable to reach a customers website, what do you look at and how do you troubleshoot it? (In Depth)
Interview questions were specific to the technologies I put on my resume for the most part (I assume this is because I am a new grad, and don't have much of the relevant background for this role yet).
Most questions were relating to networking with some being behavioral or trouble shooting
Tell me about a time where you had to work with tight deadlines. What did you do to meet the deadline? Is there anything you could have done better?
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