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Support Associate Interview Questions
4,759 support associate interview questions shared by candidates
How to install and use a software which need more space than the available space in your system.
ask me to write a mail in the chatbox for a situation. Situation was, Customer have received a faulty camera and have complaint. Write a mail informing him that the replacement will be arranged in 24 hours and return the faulty camera.
What is something that is not on you CV but is something that you think would help you for this role?
Explain how you survived a difficult situation.
Explain what the OSI model is
Describe the OSI model, know linux commands, how to troubleshoot printers.
Have you ever worked at previous customer facing jobs? Talk about a time where you had to lead a team to achieve your goal.
Tell me about a situation in which you stepped in to support a peer/co-worker who was struggling?
Tell me about a situation in which there was a conflict between yourself and a customer - how did you handle it?
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