Support Analyst Interview Questions

5,376 support analyst interview questions shared by candidates

Asked about my current experiences and gave a piece of paper on which different technology domains were listed and had to elaborate my skills on any of the two listed points. Besides that there were general STAR format questions. The written skills test had situations related to IT role and how one would respond along with match the correct option-type questions. Overall average interview, not difficult for an experienced professional.
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IT Support Analyst

Interviewed at Calgary Public Library

4.1
May 11, 2023

Asked about my current experiences and gave a piece of paper on which different technology domains were listed and had to elaborate my skills on any of the two listed points. Besides that there were general STAR format questions. The written skills test had situations related to IT role and how one would respond along with match the correct option-type questions. Overall average interview, not difficult for an experienced professional.

1. PowerShell Scripting to obtain AD user objects 2. What is xcopy & robocopy 3. Application Packaging on InTune 4. What is DNS & DHCP 5. Draw an LLD or HLD for a system that is about to be onboarded
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2nd Line Support Analyst

Interviewed at The Royal Marsden NHS Foundation Trust

4
Dec 29, 2024

1. PowerShell Scripting to obtain AD user objects 2. What is xcopy & robocopy 3. Application Packaging on InTune 4. What is DNS & DHCP 5. Draw an LLD or HLD for a system that is about to be onboarded

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