What is OSI Model and what are the various stages
Support Analyst Interview Questions
5,370 support analyst interview questions shared by candidates
Quais sistemas que atualmente tenho experiencia
What is a ping command
What do I know about Xactly?
Why do you want to work for Medtronic?
How would you handle a difficult, frustrated or disgruntled user?
1) What would you do if someone called in stating that they were no longer receiving emails 2) If someone stopped receiving new emails, could not browse the internet or open up Lync, what might be the cause?
what is the coolest thing you've done?
Scenario based questions (i.e. printer won't print - what is the first step in troubleshooting?).
In the first interview, it was online where a manager and HR person asks behavioural questions, such as tell me a time where you faced to a difficult situation and how do you resolved, how to cope with stress and etc
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