when giving a excuse on from the customer that they want to shop around and see what competitors have to offer how do you approach that situation?
Software Engineer At Interview Questions
4,573 software engineer at interview questions shared by candidates
Tell us about yourself
what was the most difficult situation i had to handle at work and how did i solve it?
I don't remember the interview questions, but they are basic interview questions. Explain yourself, angry customer, above and beyond, where u see yourself, etc. Someone calls and reads the questions from a paper and jots down your answers. I have never had a call center job but I have plenty of customer service experience therefore I sold that.
What are your career goals?
How flexible is your schedule?
How did you go above and beyond for a customer When was a time you had to fix your computer yourself Why do you want to work at home
if your internet went down.what would you do?
Testing of ISP, computer specs, etc.
Math questions concerning things like calculating percentages & multi step word problems.
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