The interviewer asked me to instruct him over the phone on how to navigate the Apple website - he had a computer in front of him, I did not.
Software Engineer At Interview Questions
4,577 software engineer at interview questions shared by candidates
Tell me about yourself
If a customer called in after they've dropped their Macbook. How would you fix this?
How safe mode you explain safe mode to an ordinary customer?
If someone called in and stated that their computer would not connect to the internet what troubleshooting steps would you go through. This isn't a difficult question but it is the most difficult they asked.
Asked about my current computer that I used.
What annoys you most about other people, and how do you deal with it.
How would you describe to someone how to set up a computer over the phone.
What would you do in a situation where someone is upset about a product and is irate.
How would you respond to a customer who refuses to troubleshoot to resolve an issue?
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