1. General questions: Why did you apply for this position? What do you expect from this position? Why apple? Are you familiar with tech products? 2. Role play questions: How would you react to an angry customer? Tell about your previous experiences with customers or under a stressful situation. How do you monitor your success? What are the things most attracted you to apply at home jobs? What do you think will it be most difficult with the job?
What's the difference between the RAM and the HDD?
If you were to run into issues on your device, what would you do to resolve the issue?
What is the pros and cons of working from home versus working at the company.
During your final interview with a manager, they ask several scenario questions. One in particular was: A customer calls and indicates while with his daughter at the mall someone has stolen his iPhone and he very much needs to get it back because he has irreplaceable photos of his daughter on it. What would you do?
Describe what an Operating System is.
What is CPU?
Explain a time when your supervisor had to explain or show you a problem he noticed with your work habits and how it helped you in the future.
Explaining what to do if customer broke product with no warranty.
One of the role play scenarios: She locked herself out of her car. She's back in now, but can't get her bluetooth to work.
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