How much on phone customer support experience you have.
Software Engineer Apple Interview Questions
2,025 software engineer apple interview questions shared by candidates
Why are you interested in working for Apple?
How would you handle an irate customer.
What is your biggest weakness?
Why Apple
What does working for Apple mean to you?
Tell us about a situation where you had to do something that wasn't popular, and what was the outcome
Role Playing. My daughter doesn't know how to swim and she fell in the pool. I jumped in to save her with my phone. I need help my phone doesn't turn on.
How comfortable am I with communication skills.
I was asked to list 5 items to resolve printer issues and 5 items to resolve email issues. Then there was an actual role play. I read that someone said they do not want correct answers in the role play that is not true, they do. Also looking for empathy and connection with customers. Tell me a time you went above and beyond for a customer.
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