Give an example of a time where you've encountered a difficult customer? and what did you do?
Shopper Interview Questions
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Have you had to deal with an unhappy customer and how did you deal with the situation
Have you had to deal with an unhappy customer and how did you deal with the situation
Personal Interview - Telll me something about yourself, what kind of a person are you? your background, your hobbies, your interests? - what do you think you will have to do in this role? - are you certain that you will be able to come to your shifts on time (early morning 4 am shift)? - how will you get here? - have you got any other job commitments? - have you got any holidays booked/ planned?
Give an example of where you felt you've given good customer service.
Q: What makes you want to work here?
Can you explain what you did during your job role on your CV?
The one question I remember them asking (which is what almost potiential employers ask) is, "Can you describe a time when you had a disagreement with coworkers or managers, and how did you handle that situation?'
Have you every had a conflict with someone in the workplace?
What are your skills?
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