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Shift Supervisor Interview Questions
2,410 shift supervisor interview questions shared by candidates
Tell me a time when you did not meet the expectations of one of your customers?
Describe a scenario where you had to deal with I partner/customer who causes problems at the store. What did hou do?
What would you do if an employee's performance was substandard?
Explain the flavour notes of the coffee and why you chose it. (The coffee and pastry pairing I chose had to be significant to me)
They will ask you how you deal with certain ethical problems, like catching another employee stealing.
All of the questions are along the lines of "tell me about a time when you..."
Explained the entire staff was laid off for winter, and now that summer was in full swing they were short staffed. The honesty of this foreshadowing threw me off. They asked for my availability.
N/A- there questions are typical interview questions that probably have not changed since Starbucks opened (why did you choose Starbucks, example of difficult situation, time of leadership, where you see yourself in 5 years etc.). The interviews are usually informal, candidates are offered a drink and interviewed at a table in the store, but candidates should still dress for a semi-formal interview, many people (mostly teens) showed up in jeans and t-shirts that do not make a good first impression - wear business casual!
Do you think you Starbucks is a good fit for you?
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