The questions are in the following format: "tell me about a time when you were faced with a difficult assignment that needed to be done in a specific time", "tell us about the assignment, who did you involved, what were the challenges, what was the outcome, what would you do different?"
Describe a time you had an unhappy customer and how did you handle it?
What was a time in the past that you ran in to an issue with a coworker? How was it handled?
Your time as abarista
Tell me about a time you provided great customer service.
Just about my previous job
Why do you want to be a shift manager?
When was a time that you dealt with a difficult customer?
Tell me a time when you did not meet the expectations of one of your customers?
They will ask you how you deal with certain ethical problems, like catching another employee stealing.
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