They are all straight forward questions and answers, so there are no trick questions. It has to do more about how confident you are on your responses and how well spoken you are.
Shift Lead Interview Questions
5,530 shift lead interview questions shared by candidates
It has been so long, I do not remember other than they were related to experience, personality, and outlook.
Tell me of a time you got unsolicited feedback from a customer.
Why Starbucks?
What is your favorite thing about yourself?
What's your favorite drink from Starbucks?
General: How do you imagine yourself working at SBUX on the long run?
"Give an example of how you satisfied a customer situation or how you exhibited good customer service?"
How to handle a robbery situation.
Tell me about a time when you had a conflict with a customer and how did you handle it?
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