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A customer orders a drink and comes back 5 minutes later saying it was made wrong, would you: A) Make them get back in line to give them a refund B) Offer to make the drink over for free C) Stop the flow of work to get the manager so he/she can handle the situation
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Shift Supervisor

Interviewed at Starbucks

3.5
Jan 6, 2018

A customer orders a drink and comes back 5 minutes later saying it was made wrong, would you: A) Make them get back in line to give them a refund B) Offer to make the drink over for free C) Stop the flow of work to get the manager so he/she can handle the situation

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