How to handle best in stressful and demanding customer for quality focus ?
Services Manager Interview Questions
9,641 services manager interview questions shared by candidates
The most difficult question was my background. The basic rules of customer service are the same regardless of the company, but there are always variables that will change based on the products or service offered.
1. many tasks, how do you prioritize
What are your biggest challenges and biggest accomplishments
General history of skills and knowledge of platforms, hardware, software.
Why do you want to come to service desk?
Describe situations in which this or that happened.
They asked me information pertaining to service desk SLAs and metrics
How much was i expecting in renumeration. Since they already know what i was earning, they mentioned that the amount is not an issue.
No difficult questions, the typical interview question.
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