No questions were asked other than if I was willing to be on call 24/7.
Services Manager Interview Questions
9,627 services manager interview questions shared by candidates
Tell me a little about yourself
competency based
What was your experience with an impatient guest and how did you resolve it.
Can you do excel pivot tables and vlookup?
She was clear that the company lost all creditably with their client due to lack of communication, follow through, and quality of delivered product . How would I hand it?
There were a few, but this was my favorite. "You walk through the door and are notified there is a pipe leak on the fourth floor. On your way up, you get a call about power being out in a separate apartment while simultaneously a resident stops you because her garbage disposal stopped working. How do you handle this?"
What type of experience do you have, where have you worked prior?
How do you deal with a troubled customer?
All questions are specific to certain scenarios. Listen carefully, take your time to respond and understand the question thoroughly.
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