Example of how you dealt with a critical situation and applied ITIL process to manage and resolve it. Exchange, Windows Server, VLANs, DNS, OSI Model, Backups.
Services Consultant Interview Questions
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What do you like the most in your previous experience?
Describe the situation, when you used your communication skills to resolve the problem.
Tell us more about your research experience - how was that and could you describe it to us?
Describe a time you worked collaboratively on a team and why did it work well?
Tell me about a time you had to deal with difficult customers but still ended to reach your quot etc.
To me the questions were fairly general and there wasn't any question I would say was hard.
What are your weaknesses?
Too many obtuse questions. Case and Presentation - purpose is to demonstrate core soft skills, NOT to be a free consultant for your "planned" business use-case
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