They asked a lot about previous experience
Service Representative Interview Questions
88,031 service representative interview questions shared by candidates
Willing to work 5am-1:30pm?
A member calls saying he/she has an appointment with an out of network doctor and is adamant about only seeing this doctor. How would you deal with member?
What can you contribute to this company
Tell me about time when you handled a difficult customer
"Tell me a situation in which something was broken and what did you do to fix it without a supervisor" "Tell me how you would handle conflict between your coworkers" "Tell me how you handled a difficult customer, what did you do to resolve the problem"
Why would you like to work for this company?
why youwant the job
Did you feel like you were too good for retail?
Do you work harder than most people?
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