Have you ever worked with referrals?
Service Representative Interview Questions
88,023 service representative interview questions shared by candidates
Nothing important or critical to the job. It's all personal and leading questions designed to figure you out and "qualify" you. It's a sales pitch from the word go.
How would you handle a situation where you didn’t know the answer?
Do I think watching pornography on work computer is OK sometimes? (or something to this nature) Is it OK to sometimes pass around racial or sexual jokes or emails at work? Do I flirt or put my hands around someone at work I may be sexually attracted too? Ridiculous questions, uncomfortable. I was beginning to wonder where and what I was really applying to. I have never had this experience at a job let alone final expenses insurance claim position.
These were NOT your typical customer service questions I were used too. A few were typical like how you handle irrate customers, about billing cycles and credit card information. But they weren't hard. Just wasn't prepared.
Who would play you in a movie?
Tell me something about yourself that is not on your resume?
If I planned to leave the country in the near future
Name a time you had a disagreement with a boss and how you handled it?
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