You read a policy statement lasting about 5 minutes and then they asked you a question as if they were a customer to see if you were able to answer the customer correctly based off of the policy you read and understood.
Service Representative Interview Questions
87,977 service representative interview questions shared by candidates
Do you have customer service experience?
Describe a time when you had to deal with someone who was difficult, upset, or distressed. What was the situation? What actions did you take and what were the results?
Why you wanted to work at their company?
What can Panasiatic Solution can contribute to your present and future goals?
what you think you can add to our comapany
Are you able to work on Weekends?
A customer calls telling you that they have just paid their rent and don’t have any money left to pay their bill and they received a turn off notice. They have used all of their extensions. What are you going to tell them ?
On your last review tell me some thing you were ask to work on?
What would you bring to our company?
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